Buyer Protection

Buyer Protection
Money Back Guarantee
Most nulledfire.com sales go smoothly, but if there’s a problem with a purchase, the NF Money Back Guarantee ensures that buyers receive the item they ordered or get their money back.

Buyers can use the NF Money Back Guarantee when:
  • They don’t receive an item
  • They receive an item that doesn’t match the listing description
What’s covered
Most transactions on nulledfire.com are covered by the NF Money Back Guarantee.

Purchases are covered by the NF Money Back Guarantee when all of the following are true:
  • An item isn’t received or it isn’t as described in the listing.
  • A buyer reports that they didn’t receive an item or requests a return within the NF Money Back Guarantee timelines.
  • The user didn't downloaded anything before the refund request.
Not covered
  • Buyer’s remorse or any reason other than not receiving an item or receiving an item that isn’t as described in the listing.
  • Items damaged upon custom edits.
  • Duplicate claims through other resolution methods.