Buyer Protection

Buyer Protection
Money Back Guarantee
Most nulledfire.com sales go smoothly, but if there’s a problem with a purchase, the NF Money Back Guarantee ensures that buyers receive the item they ordered or get their money back.

Buyers can use the NF Money Back Guarantee when:
  • They don’t receive an item
  • They receive an item that doesn’t match the listing description
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What’s covered
Most transactions on nulledfire.com are covered by the NF Money Back Guarantee.

Purchases are covered by the NF Money Back Guarantee when all of the following are true:
  • An item isn’t received or it isn’t as described in the listing.
  • A buyer reports that they didn’t receive an item or requests a return within the NF Money Back Guarantee timelines.
  • The user didn't downloaded anything before the refund request.
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Not covered
  • Buyer’s remorse or any reason other than not receiving an item or receiving an item that isn’t as described in the listing.
  • Items damaged upon custom edits.
  • Duplicate claims through other resolution methods.
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