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Gravity Forms Help Scout Addon 2.4.0

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Overview Changelog Previous Versions

Gravity Forms Help Scout Addon 1.13.1

- Updated the get conversation requests for the entries list and detail pages to cache the conversations for one hour to reduce the number of requests to the Help Scout API.

Gravity Forms Help Scout Addon 1.13

- Added translations for Hebrew, Hindi, Japanese, and Turkish.
- Added the "Click here to refresh access token" button to the add-on settings page so the request can be attempted again when it times out.
- Updated logging statements to clarify that the add-on is still connected to Help Scout when the token refresh times out.
- Fixed an issue where HTML encoded characters could appear in conversation tags when displayed in Help Scout.
- Fixed an issue where some existing customer details could be lost when the first and/or last name are updated.

Gravity Forms Help Scout Addon 1.12.4

- Fixed an issue where HTML encoded characters could appear in conversation tags when displayed in Help Scout.